Total 4 Quality Assurance / Control job vacancies in SHAH ALAM

Responsibilities:

• Develop and refine service quality standards at all levels for the organizational units provided by thcompany and implement monitoring.
• Work on relevant tasks for the assessment of target responsibilities based on company objective
• Implement quality assurance and quality control processes for projects and systems.
• Conduct audits and reviews to identify areas needing improvement and ensure compliance withquality requirements.
• Monitor and analyze project performance data to identify trends and potential issue
• Assist company management in promptly and effectively handling project emergencies and issue
• Responsible for organizing customer satisfaction surveys, promptly addressing feedback, foll-ups, and conducting revisit activities.
• Assist in implementing policies on quality, safety, and environmental protection for the company
• Timely report various issues discovered during supervision processes and follow up on review results of corrective action
• Implement continuous improvement initiatives to enhance the overall quality management system

• 为公司提供的组织单位制定和完善各级别服务品质标准并实施监控
• 根据公司目标完成各项目标责任考核标准的相关工作
• 实施项目和系统的质量保证和质量控制流程
• 进行审核和审查，以确定需要改进的领域并确保符合质量要求*监控和分析项目绩效数据，以确定趋势和潜在问题。
• 助公司管理者及时妥善处理项目突发事件和问题
• 负责组织开展顾客满意度调查工作，及时处理意见反馈及跟进、回访工作
• 协助公司推行质量、安全、环保之政策方针
• 及时汇报监管过程中发现的各类问题；跟进整改结果的复查
• 实施持续改进举措，增强整体质量管理体系

Requirement:

• Candidate must possess at least Professional Certificate, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering or equivalent;
• Required language(s): English, Malay, Mandarin(Preferable Mandarin Speaker);
• Required Skill(s): Microsoft Office;                 
• Applicants must be willing to work in Shah Alam, Selangor.

Perks & Benefits 公司福利：

• Company Bonus 年终花红
• Career Advancement 充足升职机会
• Medical 基本医药福利

職責：

• 制定和細化公司所提供組織單位的各級服務品質標準並實施監控。
• 根據公司目標，做好目標責任評估的相關工作
• 實施專案和系統的品質保證和品質控制流程。
• 進行審核和審查，以確定需要改進的領域並確保符合品質要求。
• 監控和分析專案績效數據以識別趨勢和潛在問題
• 協助公司管理階層及時有效地處理專案突發事件和問題
• 負責組織客戶滿意度調查，及時處理回饋、跟進和進行回訪活動。
• 協助執行公司品質、安全、環保政策
• 及時報告督導過程中發現的各類問題，追蹤整改狀況
• 實施持續改善舉措，增強整體品質管理體系

• 為公司提供的組織單位制定和完善各級服務品質標準並實施監控
• 依公司目標完成各專案標責任落實標準的相關工作
• 實施專案和系統的品質保證和品質控制流程
• 進行審核和審查，首先需要改進的領域並確保符合品質要求*監控和分析專案績效數據，等等趨勢和潛在問題。
• 助公司管理者及時處置專案突發事件與問題
• 負責組織進行顧客滿意度調查工作，及時處理意見及回饋、回訪工作
• 協助公司支持品質、安全、環保之政策方針
• 及時報告監管過程中發現的各類問題；跟進整改結果的複查
• 實施持續改善舉措，強化整體品質管理體系

要求：

• 候選人必須至少擁有工程專業證書、學士學位/研究生文憑/專業學位或同等學歷；
• 所需語言：英語、馬來語、華語（會說華語者優先）；
• 所需技能：Microsoft Office；     
• 申請人必須願意在雪蘭莪州莎阿南工作。

Perks & Benefits 公司福利：

• Company Bonus 年終花紅
• Career Advancement 充足升職機會
• Medical 基本醫藥福利

Job Responsibilities

* Monitor the shipping activity with regard to the preparation of Shipping Documentation, Shipping Instructions, Scheduling, L/C documentation,

and other shipping-related matters to ensure timely delivery/arrival of goods and customs clearance.

* Experience for all import and sales tax exemptions which include managing forwarding agents, shipping line, haulage, trucking, insurance and customs clearance.

* Liaise and coordinate with overseas suppliers

* Ensure compliance with the customer’s shipping instructions and ensuring all import shipping documents are in order.

* Liaise with the shipping agent to ensure all shipping documents compile and receive on time.

* Coordinates and liaises the load-out schedule with the warehouse to ensure the timely and accurate load-out and receiving of all products.

* Follow up and liaise with internal dept/section to clarify and reconcile any data discrepancies, etc

* Responsible for processing products claims in accordance with supplier claimant terms and conditions

* Monitor costing and Inventory status, cost report and documentation preparation.

* To perform assigned Admin jobs as and when required.

Job Requirements

* Able to handle full set of export/import documentation.

* Excellent problem-solving, task prioritization, follow-up and quick learning skills

* Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Shipping/Business Studies/Administration or equivalent.

* At least 2-3 years of working experience in related field is required for this position.

* Strong usage in Microsoft Office (Excel, Word, PowerPoint & Outlook).

* Required language(s): English, Bahasa Malaysia, Mandarin

* Preferably Junior Executive specialized in Logistics/Supply Chain or equivalent.

* Required Skill(s): Import and Export Logistics, Shipment planning Documentation & Billing, Dealing with Forwarder, Shipping, Customs & Port.

Perks & Benefits

• Yearly bonus and increment
• Career Advancement Opportunity
• Products Training
• Casual dress code
• Regular team activities
• Company trips
• Paid training and development

• Assist to ensure compliance of Lab QA/QC procedures as per SGS Global QA System requirements and MS ISO/IEC 17025 requirements.
• Assist to ensure and enhance the management and implementation of Quality Management System in the laboratory.
• Assist to ensure Quality Manual, Procedures, SOPs, WIs, etc. are appropriately documented and implemented.
• Assist in communicating and follow up with local authorities for various accreditations and certifications.
• Conduct internal audits to ensure compliance of laboratory to QA/QC procedures as per MS ISO/IEC 17025 requirements.
• Coordinate, handle and support external audits (eg. audits from authorities, customers, etc.)
• Coordinate Proficiency Test / Inter-Laboratory Comparison activities to ensure Laboratory’s competency.
• Coordinate with Labs for communication improvement, e.g. regular meetings, TEAMS call with branches, etc
• Assist in root cause investigation for non-conformities and customer complaints and thereby develop an adequate procedure to prevent recurrence.
• Assist in providing quality and regulatory related advices to Sales / Laboratory team.
• Assist to coordinate for external training and provide internal training/briefing for Laboratory personnel.
• Responsible to support, guide and train users for LIMS.
• Responsible to troubleshoot issues related to LIMS.
• Responsible to establish SOP / work instructions for LIMS.
• Liaise with IT and Global Supports to ensure LIMS is implemented efficiently in supporting Lab processes and enhance productivity.
• To adhere to SGS Business Principles and Quality Policy.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management