Total 13 F&B / Tourism / Hospitality job vacancies in Bercham, Ipoh

Job Description:

The Human Resource Manager in a hotel plays a pivotal role in ensuring the recruitment, development, and retention of a high-performing and engaged workforce. This position is responsible for creating and maintaining a positive work environment, implementing HR policies, managing employee relations, and aligning HR strategies with the hotel’s operational and business goals.

Key Responsibilities:

• • Lead recruitment efforts for hotel positions at all levels, from entry-level staff to management.
  • Develop and implement effective recruitment strategies, including job advertisements, job fairs, and interviews.
  • Oversee the onboarding process, ensuring new employees are well-integrated into the hotel’s culture and operations.
  • Act as the point of contact for employee concerns, addressing issues such as conflicts, grievances, and disciplinary actions.
  • Design and implement training programs to enhance employee skills, improve performance, and ensure service excellence.
  • Oversee the hotel’s performance management system, ensuring performance reviews are conducted regularly and effectively.
  • Ensure compliance with local, state, and federal labor laws, as well as hotel industry-specific regulations.
  • Maintain employee records in accordance with legal and organizational requirements.
  • Address any labor law violations, managing the hotel’s relationship with legal advisors when needed.
  • Provide regular HR reports to senior management regarding staffing, turnover, and employee performance.
  • Develop and monitor HR metrics to measure the effectiveness of HR initiatives and identify areas for improvement.

Qualifications & Skills:

• Education: Bachelor's degree in Human Resources, Business Administration, or related field.
• Experience: Minimum of 5 years of HR experience, with at least 2 years in a managerial role within the hospitality industry.
• Certifications: HR certifications such as SHRM-CP, PHR, or equivalent are a plus.
  • Skills:Strong knowledge of labor laws and HR best practices.
  • Excellent interpersonal, communication, and conflict-resolution skills.
  • Proven leadership and team management abilities.
  • Experience with HR software (HRIS) and employee scheduling tools.
  • Exceptional organizational and time-management skills.
  • Ability to work in a fast-paced, dynamic environment.

Perks & Benefits

• Medical insurance

Financial Reporting:

• Prepare and present monthly, quarterly, and annual financial reports to senior management.
• Ensure accurate and timely financial statements in compliance with accounting standards.
• Monitor company performance against budgets and financial goals.

Budgeting and Forecasting:

• Lead the annual budgeting process, working closely with department heads to align financial plans with business objectives.
• Prepare financial forecasts and models to support strategic decision-making.
• Track variances between budgeted and actual financial performance, analyzing and explaining discrepancies.

Cash Flow Management:

• Monitor cash flow to ensure the organization has adequate liquidity for operations.
• Manage working capital, including accounts payable and receivable, inventory, and debt.
• Forecast future cash needs and identify areas for cost control.

Financial Analysis:

• Conduct in-depth financial analysis to identify trends, risks, and opportunities for business growth.
• Provide financial advice and recommendations based on analysis of performance data.
• Assist in investment decisions, mergers, acquisitions, and other financial ventures.

Cost Control and Efficiency:

• Identify cost-saving opportunities and recommend strategies to improve financial efficiency.
• Review financial operations regularly and suggest improvements in policies, processes, and systems.
• Conduct internal audits to ensure compliance with financial procedures.

Compliance and Risk Management:

• Ensure compliance with all financial regulations, tax laws, and corporate governance policies.
• Manage relationships with external auditors, tax advisors, and regulatory bodies.
• Identify financial risks and develop strategies to mitigate them.

Team Leadership:

• Supervise and mentor a team of financial analysts and accountants.
• Provide guidance on financial best practices, budgeting, and forecasting techniques.
• Conduct performance reviews and ensure ongoing professional development for team members.

Strategic Planning:

• Support strategic decision-making by providing accurate financial data and analysis.
• Collaborate with senior management in setting financial goals and long-term objectives.
• Evaluate new business opportunities and provide financial insights to aid in decision-making.

Perks & Benefits

• Employee equity
• Commission and bonus

主要職責：

1. 簿記和記錄維護：
   • 維護公司準確且最新的財務記錄。
   • 處理應付帳款 (AP) 和應收帳款 (AR) 交易。
   • 管理零用現金和日常現金流。
2. 財務報告：
   • 編製月度、季度及年度財務報表（損益表、資產負債表、現金流量表）。
   • 確保及時、準確地向管理層提交報告。
   • 協助準備管理報告和預測。
3. 稅務合規：
   • 協助準備報稅表（例如商品及服務稅、銷售及服務稅、公司稅）並確保及時提交。
   • 監控與稅務相關的截止日期並確保遵守馬來西亞稅法。
4. 和解：
   • 執行每月銀行對帳和其他帳戶對帳。
   • 確保及時調查並解決差異。
5. 預算和成本控制：
   • 協助準備預算和財務預測。
   • 監控支出以確保其符合核准的預算。
6. 審計與合規：
   • 透過提供所需的文件和支援資訊來協助內部和外部審計。
   • 確保所有財務交易和流程均符合當地會計標準 (MFRS) 和法規。
7. 系統維護：
   • 使用會計軟體（例如 MYOB、QuickBooks、Xero）處理交易並產生報告。
   • 維護和更新公司的會計系統。
8. 溝通與支持：
   • 與供應商、客戶和其他部門協調財務事宜。
   • 根據需要向內部利害關係人提供財務支援和建議。

要求：

• 教育背景：會計、金融或相關領域的學位或文憑。 ACCA、CIMA 或 CPA 等專業認證優先。
• 經驗：至少 1-3 年會計或金融相關經驗。
• 技能：
  • 熟悉會計原則和標準。
  • 熟練使用 Microsoft Office 套件，尤其是 Excel。
  • 使用會計軟體的經驗
  • 對當地稅務法規和合規性有良好的了解。
  • 高度關注細節和分析能力。
  • 良好的組織和時間管理能力。
  • 具有出色的英語和馬來語書面和口頭溝通能力（其他語言更佳）。
• 個人特質：
  • 組織嚴密，能夠管理多項任務。
  • 積極主動、注重細節。
  • 能夠獨立工作並作為團隊的一部分。

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 公司旅行

Key Responsibilities:

1. Bookkeeping and Record Maintenance:
   • Maintain accurate and up-to-date financial records for the company.
   • Process accounts payable (AP) and accounts receivable (AR) transactions.
   • Manage petty cash and daily cash flow.
2. Financial Reporting:
   • Prepare monthly, quarterly, and annual financial statements (income statement, balance sheet, cash flow statement).
   • Ensure timely and accurate submission of reports to management.
   • Assist in the preparation of management reports and forecasts.
3. Tax Compliance:
   • Assist in the preparation of tax returns (e.g., GST, SST, corporate tax) and ensure timely submission.
   • Monitor tax-related deadlines and ensure compliance with Malaysian tax laws.
4. Reconciliation:
   • Perform monthly bank reconciliation and other account reconciliations.
   • Ensure discrepancies are investigated and resolved promptly.
5. Budgeting and Cost Control:
   • Assist in the preparation of budgets and financial forecasts.
   • Monitor expenditures to ensure they align with the approved budget.
6. Audit and Compliance:
   • Assist in internal and external audits by providing required documents and supporting information.
   • Ensure all financial transactions and processes comply with local accounting standards (MFRS) and regulations.
7. System Maintenance:
   • Use accounting software (e.g., MYOB, QuickBooks, Xero) to process transactions and generate reports.
   • Maintain and update the company’s accounting system.
8. Communication and Support:
   • Coordinate with vendors, clients, and other departments for financial matters.
   • Provide financial support and advice to internal stakeholders as needed.

Requirements:

• Education: Degree or Diploma in Accounting, Finance, or a related field. Professional certifications like ACCA, CIMA, or CPA are a plus.
• Experience: Minimum 1-3 years of relevant experience in accounting or finance.
• Skills:
  • Strong knowledge of accounting principles and standards.
  • Proficiency in Microsoft Office Suite, especially Excel.
  • Experience with accounting software
  • Good understanding of local tax regulations and compliance.
  • Strong attention to detail and analytical skills.
  • Good organizational and time-management skills.
  • Excellent written and verbal communication skills in English and Bahasa Malaysia (other languages are a plus).
• Personal Traits:
  • Highly organized and able to manage multiple tasks.
  • Proactive and detail-oriented.
  • Ability to work independently and as part of a team.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Company trips

Job Overview:

The Sales Executive is responsible for driving sales and achieving revenue targets by identifying and developing new business opportunities, maintaining client relationships, and promoting the company's products or services. This role requires strong interpersonal skills, negotiation abilities, and a deep understanding of the market.

Key Responsibilities:

1. 1. Sales Generation:
   • Identify and generate new sales and reaching out to potential customers.
   • Meet or exceed monthly, quarterly, and annual sales targets.
   1. Client Relationship Management:
   • Build and maintain strong, long-lasting client relationships with key customers.
   • Understand customer needs and follow up with customers closely.
   • Provide excellent customer service by addressing client inquiries and resolving any issues promptly.
   1. Market Research and Analysis:
   • Conduct market research to identify new business opportunities, trends, and competitor activity.
   • Analyze customer data and sales trends to develop targeted sales strategies.
   1. Sales Reporting:
   • Maintain detailed records of sales activities and client interactions.
   • Preparing and analyzing sales reports and data.
   1. Negotiation and Closing Deals:
   • Negotiate terms, prices and contracts with clients to create mutual beneficial agreements and closing the sales.
   • Work closely with the related departments to ensure contracts are finalized and executed smoothly.
   1. Product Knowledge:
   • Collaborate with the marketing team to align sales efforts with promotional campaigns.
   • Stay updated on product offerings, services, and industry developments to present accurate information to clients and also to Management

Skills and Qualifications:

• • Experience:
  • Proven experience as a Sales Executive or in a similar sales role, preferable female
  • Experience in B2B/B2C sales, depending on the company’s market.
  • Education:
  • At least a diploma in business, marketing, or a related field is preferred but not mandatory.
  • Skills:
  • Strong communication, presentation, and negotiation skills.
  • Ability to build rapport and establish trust with clients.
  • Self-motivated, goal-oriented, and results-driven.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint).
  • Time management and organizational skills.
  • Personal Traits:
  • A proactive approach to sales and problem-solving.
  • Ability to work independently and as part of a team.
  • Adaptability to change and a fast-paced work environment.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location

財務報告：

• 準備並向高階管理層提交月度、季度和年度財務報告。
• 確保財務報表準確、及時，符合會計準則。
• 根據預算和財務目標監控公司績效。

預算與預測：

• 領導年度預算流程，與部門主管密切合作，使財務計畫與業務目標一致。
• 準備財務預測和模型以支援策略決策。
• 追蹤預算和實際財務績效之間的差異，分析和解釋差異。

現金流管理：

• 監控現金流以確保組織有足夠的營運流動性。
• 管理營運資金，包括應付帳款和應收帳款、庫存和債務。
• 預測未來的現金需求並確定成本控制領域。

財務分析：

• 進行深入的財務分析，以確定業務成長的趨勢、風險和機會。
• 根據績效數據分析提供財務建議和建議。
• 協助投資決策、合併、收購和其他金融企業。

成本控制與效率：

• 確定節省成本的機會並提出提高財務效率的策略。
• 定期檢視財務營運情況並提出政策、流程和系統的改進建議。
• 進行內部稽核以確保遵守財務程序。

合規與風險管理：

• 確保遵守所有財務法規、稅法和公司治理政策。
• 管理與外部審計師、稅務顧問和監管機構的關係。
• 識別財務風險並制定緩解策略。

團隊領導：

• 監督和指導財務分析師和會計師團隊。
• 提供有關財務最佳實踐、預算和預測技術的指導。
• 進行績效評估並確保團隊成員持續的專業發展。

策略規劃：

• 透過提供準確的財務數據和分析來支援戰略決策。
• 與高階管理層合作制定財務目標和長期目標。
• 評估新的商機並提供財務見解以幫助決策。

津貼和福利

• 員工股權
• 佣金和獎金

職位概述：

銷售主管負責透過識別和開發新的商機、維護客戶關係以及推廣公司的產品或服務來推動銷售並實現收入目標。這個角色需要很強的人際溝通能力、談判能力和對市場的深刻理解。

主要職責：

1. 1. 銷售世代：
   • 識別並產生新的銷售並接觸潛在客戶。
   • 達到或超過月度、季度和年度銷售目標。
   1. 客戶關係管理：
   • 與主要客戶建立並維持牢固、持久的客戶關係。
   • 了解客戶需求並密切跟進客戶。
   • 透過解決客戶詢問並及時解決任何問題，提供優質的客戶服務。
   1. 市場研究與分析：
   • 進行市場研究，以確定新的商機、趨勢和競爭對手的活動。
   • 分析客戶數據和銷售趨勢，制定針對性的銷售策略。
   1. 銷售報告：
   • 維護銷售活動和客戶互動的詳細記錄。
   • 準備和分析銷售報告和數據。
   1. 談判和完成交易：
   • 與客戶協商條款、價格和合同，以達成互利協議並完成銷售。
   • 與相關部門密切配合，確保合約的敲定和順利執行。
   1. 產品知識：
   • 與行銷團隊合作，使銷售工作與促銷活動保持一致。
   • 隨時了解產品、服務和行業發展的最新信息，向客戶和管理層提供準確的信息

技能和資格：

• • 經驗：
  • 擁有豐富作為銷售主管或類似銷售角色的經驗，女性優先
  • B2B/B2C 銷售經驗，取決於公司的市場。
  • 教育：
  • 至少擁有商業、行銷或相關領域的文憑是首選，但不是強制性的。
  • 技能：
  • 較強的溝通、表達及談判能力。
  • 能夠與客戶建立融洽的關係並建立信任。
  • 自我激勵、目標導向、結果驅動。
  • 熟練使用 Microsoft Office（Excel、Word、PowerPoint）。
  • 時間管理和組織能力。
  • 個人特質：
  • 積極主動的銷售和解決問題的方法。
  • 能夠獨立工作並作為團隊的一部分。
  • 適應變化和快節奏的工作環境。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置

職位描述：

飯店的人力資源經理在確保招募、發展和留住高績效、敬業的員工隊伍方面發揮關鍵作用。該職位負責創造和維護積極的工作環境，實施人力資源政策，管理員工關係，並使人力資源策略與酒店的營運和業務目標保持一致。

主要職責：

• • 領導酒店各級職位（從初級員工到管理階層）的招募工作。
  • 制定並實施有效的招募策略，包括招募廣告、招聘會和麵試。
  • 監督入職流程，確保新員工能很好地融入飯店的文化和營運。
  • 作為員工關注的聯絡人，解決衝突、申訴和紀律等問題。
  • 設計和實施培訓計劃，以提高員工技能、提高績效並確保卓越的服務。
  • 監督飯店的績效管理體系，確保定期有效地進行績效評估。
  • 確保遵守地方、州和聯邦勞動法以及酒店業的特定法規。
  • 根據法律和組織要求維護員工記錄。
  • 解決任何違反勞動法的行為，並在需要時管理飯店與法律顧問的關係。
  • 定期向高階管理層提供有關人員配置、營業額和員工績效的人力資源報告。
  • 制定和監控人力資源指標，以衡量人力資源計劃的有效性並確定需要改進的領域。

資格和技能：

• 教育背景：人力資源、工商管理或相關領域學士學位。
• 經驗：至少 5 年人力資源經驗，其中至少 2 年在飯店業擔任管理職務。
• 認證： HR 認證（如 SHRM-CP、PHR 或同等認證）優先。
  • 技能：對勞動法和人力資源最佳實踐有深入了解。
  • 優秀的人際溝通、溝通和解決衝突的能力。
  • 經證實的領導和團隊管理能力。
  • 具備人力資源軟體 (HRIS) 和員工排班工具的經驗。
  • 優秀的組織和時間管理能力。
  • 能夠在快節奏、動態的環境中工作。

津貼和福利

• 醫療保險

Job Requirements:

• Have a food handler Food Handler Certificate / Typhoid Certificate and is aware of regulations concerning F&B industry.
• Knowledge of F&B is an advantage. Proven experience as a Restaurant / Café Manager preferably in Café or Restaurant. At least 2 years of related work experience.
• Excellent barista skills, with the ability to prepare a variety of coffee drinks to a high standard.
• Flexibility to work evenings, weekends, long hours as needed and possess a positive attitude.
• Financial acumen with experience in budgeting and inventory control.

Job Descriptions:

• Manage daily café operations, ensuring smooth and efficient service.
• Oversee that all daily service tasks are performed according to set standards, adjusting as needed to align with business demands and ensure all areas are cleaned and maintained in line with operating procedures.
• Monitor daily stock levels, place orders, and manage inventory to reduce wastage. Track usage patterns, forecast demand, and perform regular inventory audits. Build and maintain supplier relationships to ensure cost-effective purchasing and reliable stock availability.
• Maintain flexibility and adapt quickly to changing needs, assisting the bar, attendants, and kitchen staff as required, as well as supervising the service of all guests in the café.
• Lead, train, and motivate the team: Set an example in maintaining top hospitality standards, while fostering a cooperative environment.
• Possess knowledge of food and beverage preparation and service of various request.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• In consultation with the Manager, agree and implement actions to make improvements to customer service.
• Perform any other related duties as requested or assigned to you by the F&B Operation Manager/ Chief Operating Officer or the Management.

Perks & Benefits

• Medical insurance
• Annual leave
• Learning & development opportunities

職位要求：

• 擁有食品處理人員食品處理人員證書/傷寒證書，並了解有關餐飲業的法規。
• 了解餐飲是一個優勢。擁有豐富的餐廳/咖啡館經理經驗，最好在咖啡館或餐廳工作。至少2年相關工作經驗。
• 優秀的咖啡師技能，能夠高標準調製各種咖啡飲品。
• 能夠根據需要靈活地在晚上、週末、長時間工作，並擁有積極的態度。
• 具有財務頭腦，具有預算和庫存控制經驗。

職位描述：

• 管理咖啡館的日常運營，確保服務順利有效率。
• 監督所有日常服務任務均按照設定標準執行，根據需要進行調整以符合業務需求，並確保所有區域都按照操作程序進行清潔和維護。
• 監控每日庫存水準、下訂單並管理庫存以減少浪費。追蹤使用模式、預測需求並執行定期庫存審核。建立和維護供應商關係，以確保具有成本效益的採購和可靠的庫存可用性。
• 保持靈活性並快速適應不斷變化的需求，根據需要協助酒吧、服務員和廚房工作人員，並監督咖啡廳所有客人的服務。
• 領導、培訓和激勵團隊：在保持最高接待標準的同時營造合作環境方面樹立榜樣。
• 具備各種要求的食品和飲料準備和服務知識。
• 產生正面的影響，承擔個人責任並主動解決問題，並始終與客戶和同事進行清晰的溝通。
• 與經理協商，同意並實施改善客戶服務的行動。
• 履行餐飲營運經理/營運長或管理層要求或分配給您的任何其他相關職責。

津貼和福利

• 醫療保險
• 年假
• 學習和發展機會

主要職責：

• 辦公室管理：
  • 管理日常辦公室運營，包括維護辦公用品和設備。
  • 協調辦公室活動和運營，確保效率並遵守公司政策。
  • 處理傳入和傳出的信件，包括電子郵件、電話和郵件。
• 行政支援：
  • 安排和協調會議、約會和旅行安排。
  • 準備和維護文件、報告和簡報。
  • 協助準備會議議程和會議記錄。
• 客戶和客戶關係：
  • 以專業的方式迎接和協助訪客和顧客。
  • 及時有效地處理詢問並解決問題。
• 數據管理：
  • 維護和更新歸檔系統、資料庫和記錄。
  • 確保準確的資料輸入並謹慎管理機密資訊。
• 財務管理：
  • 協助完成基本簿記任務，包括發票和費用追蹤。
  • 處理並核對費用和付款。

資格：

• 教育：
  • 最低 SPM（馬來西亞 Sijil Pelajaran）或同等學歷；工商管理或相關領域的文憑或學位是一個優勢。
• 經驗：
  • 有行政助理或類似職位經驗者優先。
  • 熟悉辦公室管理程序和基本簿記。
• 技能：
  • 熟練使用Microsoft Office Suite（Word、Excel、PowerPoint）等辦公室軟體。
  • 較強的組織和時間管理能力。
  • 具有出色的英語和馬來語溝通能力（書面和口頭）。
  • 能夠獨立工作並作為團隊的一部分。
  • 對細節和準確性的高度關注。

事假

職涯發展

Key Responsibilities:

• Office Management:
  • Manage day-to-day office operations including maintaining office supplies and equipment.
  • Coordinate office activities and operations to ensure efficiency and compliance with company policies.
  • Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Administrative Support:
  • Schedule and coordinate meetings, appointments, and travel arrangements.
  • Prepare and maintain documents, reports, and presentations.
  • Assist in the preparation of meeting agendas and minutes.
• Customer and Client Relations:
  • Greet and assist visitors and clients in a professional manner.
  • Address inquiries and resolve issues promptly and effectively.
• Data Management:
  • Maintain and update filing systems, databases, and records.
  • Ensure accurate data entry and manage confidential information with discretion.
• Financial Administration:
  • Assist with basic bookkeeping tasks, including invoicing and expense tracking.
  • Process and reconcile expenses and payments.

Qualifications:

• Education:
  • Minimum SPM (Sijil Pelajaran Malaysia) or equivalent; a diploma or degree in Business Administration or related field is an advantage.
• Experience:
  • Previous experience as an administrative assistant or in a similar role is preferred.
  • Familiarity with office management procedures and basic bookkeeping.
• Skills:
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
  • Strong organizational and time-management skills.
  • Excellent communication skills in English and Bahasa Malaysia (both written and verbal).
  • Ability to work independently and as part of a team.
  • High level of attention to detail and accuracy.

PERSONAL LEAVE

CAREER GROWTH

工作職責：

• 管理和監督遺產帳戶的日常運作。
• 監控和分析會計數據並產生財務報告或報表。
• 建立並執行適當的會計方法、政策和原則。
• 協調並完成年度審計。
• 提供建議。
• 改進系統和程序並採取糾正措施。
• 滿足財務會計目標。
• 建立和維護財務文件和記錄以記錄交易。

要求：

• 至少擁有學士學位、會計研究生或專業資格（ACCA/CIMA/CA/CPA）。
• 至少三年相關工作經驗。擁有種植園帳戶經驗將是一個額外的優勢。
• MS Office、會計軟體和資料庫方面的高級電腦技能。
• 擅長處理大量數據。
• 具備簿記和會計原則、實務、標準、法律和法規的豐富知識。
• 注重細節和準確性。
• 強大的領導能力，積極主動，注重結果。

津貼和福利：

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 公司旅行
• 醫療保險
• 事假
• 個人發展機會