Total 134 job vacancies in Malaysia

Responsibilities:

• Develop, establish and maintain current and potential client relationships
• Identify potential new clients and develop new opportunities
• Drive sales targets
• Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
• Prepare presentations, proposals and sales contracts/tenders

Knowledge, Skills and Experience:

• 1 to 2 years of experience in account management/ sales role.
• Fresh graduates may be considered
• Diploma/ Degree in Information Technology or Business Administration
• Proven track record in providing excellent customer service
• Able to set priorities and manage customers’ expectations
• Able to work as part of a bigger team with supervision
• Good verbal and written communication skills 

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Purpose:  

This position will oversee the Credit & Collections function of TD Malaysia Operations. You will lead credit management and analysis, the cash collections process, and ensure teams deliver timely reporting in accordance with corporate guidance and timelines.

This position shall report to Regional Credit Director and work closely with Finance leaders and team members in Malaysia.

Responsibilities:

• Manage Credit & Collections activities.

• Plan for AFC/Forecast (Credit Cost & DSO) and measure department performance with appropriate metrics.

• Manage relations with factoring and 3rd party financing companies, credit reporting and collections agencies, credit and other insurance providers, resellers and external vendors, as well as sales, marketing and other (internal) customers.

• Maintain the corporate credit policy and recommend changes to senior management.

• Create and maintain risk reduction programs such as rating-tools, as well cont. develops on fraud detection processes.

• Manage periodic customer credit files and Country portfolio risk reviews!

• Perform credit assessment, evaluate, approved, mitigate risk & proposed credit limit for management’s approval.

• Manage the collection system, perform periodic customers review & do the necessary to ensure collection.

• Work closely with sales & management team to assess customer’s needs for “complicated deals”, mitigate risk & suggest solutions to management.

• Resolve escalations & disputes with customers.

• Identify and execute other transformation efforts relating to Credit & Collections

• Understand Credit Insurance’s requirement & ensure compliance.

• Drive & meeting KPIs set by management.

• Lead, coach, motivates and develop the Credit & Collections team.

• Build the team’s capability and ensure alignment of resources and skills to meet business needs.

• Coach mentor and empower staff with the goal of skills development and retention.

• Actively manage the team’s development goals.

• Alignment with key stakeholders and APJ Finance leadership; escalate risks when necessary.

Knowledge, Skills and Experience:

• Master’s / Postgraduate degree with business / finance field of study preferred.

• 10 years of relevant working experience in CREDIT & COLLECTIONS, ideally in IT multinational environment with 5-8 of experience directly managing colleagues

• Good analytical skills including but not limited to experience developing and shaping key business performance indicators. Experience in Planning and forecasting, is an added advantage

• Experience with data analytics tools such as Power BI, data mining, and building dashboards that drive decision making.

• Able to understand, identify & resolved the Commercial & Credit Risk faced. Balanced between reducing risk & business opportunities

• Comfortable to handle big accounts with Credit Limit of > RM10million per accounts & high numbers of accounts

• Strong Customer Service orientation. Sensitive to business needs, drives efficiency and best practice.

• Proven ability to work independently and effectively in an matrix reporting organization.

• Ability to multitask, work under pressure to meet deadlines, and handle long hours during month-end and quarter-end closing periods

• Willingness to acquire new skills / product knowledge.

• Is committed to delivering and exceeding expectations.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Purpose:

Business Process owner for APJ systems, including initiating Business Requirement Document (BRD), lead UAT, system implementation for GL and ARLiaison with SAP IT on process Key Performance Indicators , operational efficiencies and compliance with company’s policies, procedures, and regulationsManage End to End AR delivery of services - Cash application and BillingEnsure the team manages incoming payments, perform clearing of AR, analyze discrepancies, execute securitization programs , reconciliations and reports are completed accurately and timely according to company guidelines/ policy

Responsibilities:

• Liaison with SAP IT on process Key Performance Indicators , operational efficiencies and compliance with company’s policies, procedures, and regulations
• Establish, improve, optimize and update company’s SOP and ensure process advocacy
• Define system process issues, measure current process performance, analyze root cause defects and develop targeted process improvement opportunities that will lead to cost and productivity improvement
• Champion project management with timely and regular status reporting to management and project stakeholders, Best practice sharing & implementation
• Proactively identify continuous improvement opportunities and work with management and team to achieve objectives
• Manage End to End AR delivery of services - Cash application and Billing, Ensure the team manages incoming payments, perform clearing of AR, analyze discrepancies, execute securitization programs , reconciliations and reports are completed accurately and timely according to company guidelines/ policy
• Ensure billings processing and issuance accurate customer invoices of team are completed and timely according to company guidelines/policy, Guide the team to analyse and resolve customer discrepancy with SO/PO teams, including root cause analysis and determination
• Stakeholder engagement with Sales & Credit Control Team in identifying and resolving problems impacting collections/ cash application, Work with credit and collection teams and remove order blocks which is preventing billing activity.
• Monitor KPIs & SLAs and ensure issues are addressed in an effective and timely manner
• Supervise and develop all relevant activities within the AR scope and drive continuous improvement across all activities, Ensure compliance of processes, transactions and reports

Knowledge, Skills and Experience:​

• Total years of experience should be a minimum of 8 years in related Finance at least 2 years in management position
• Degree or Diploma in Finance & Accounting/Commerce or equivalent with professional qualifications will be an added advantage e.g.ACCA/CPA/MIA
• Program Management skills – leading clusters of individual projects in parallel through wide cross-functional teams;
• Good communication skill and able to communicate effectively in English.
• Strong knowledge of accounting principles
• Proficiency in Microsoft Excel, Outlook, and PowerPoint
• Proactive and self-motivated to resolve issues
• Experience in a shared services environment preferred
• Ability to work in diverse teams and with multiple stakeholders;

Working Conditions:

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Purpose:  

As an Legal Counsel, the successful candidate will:

• be responsible for reviewing, drafting, negotiating and revising supplier and customer contract.

• be responsible for achieving TD SYNNEX’s value proposition with best possible contract negotiations and agreements’ terms & conditions.

• be required to handle all legal related aspects of any contract arising from any country.

• be in charge of legal research, support and to provide legal advice to internal stakeholders within TD SYNNEX , and engage in negotiations with organizations external to TD SYNNEX

Responsibilities:

• Responsible for drafting, reviewing, revising and negotiating supplier and customer Contract.

• Identifies commercial, operational and legal risks and advises how to resolve, mitigate or manage those risks.

• Participates in contract negotiations with customers and suppliers with the business (where necessary)

• Follows corporate guidelines and processes for contract review and approval.

• Participates actively as part of the APJ Contracts Team in identifying, developing and implementing contractual tools and documents that can value add into TD SYNNEX contracts and/or business processes.

• Enforces contract management policies and procedures and develops and improve supplier and customer contract templates, contracting policies.

• Conducts (where required) relevant training for Sales, Marketing and Operations personnel to enhance communications with business teams as to resolve issues.

• Legal research into areas of laws specific to countries in APJ, such as Data Privacy laws, Customs Regulations

• Legal advice and support for HR, Tax, Treasury, Finance, Business/Sales, Facilities and/or other organizations in countries in APJ from time to time

• Co-ordinates with the external legal counsels for litigation matters and corporate secretarial matters. Assist and support Ethics & Compliance with local trainings, implementation of policies, investigations and/or liaising with local authorities as may be needed from time to time.

• Assist and support Regulatory Compliance with local trainings, research, liaising with local authorities as may be needed from time to time.

Knowledge, Skills and Experience:

• Candidate must have a minimum of 5 to 6 years prior experience in Legal management

• University Degree or equivalent

• Diploma/Degree in Law

• Knowledge on Contract & agreements

• Well versed with contractual concepts & clauses

• Excellent Communication skills. (Both written and oral)

• High ability to build effective working relationships with senior level management and the sales teams and managing all key stakeholders.

• High level of thinking and problem-solving capability and be capable of working under heavy stress and shifting priorities

• Well-Organized, methodical and working closely with all parts of the business

• Seeks to build high customers satisfaction (internal and external)

• Excellent analytical skills and attention to details

• Good negotiation and problem-solving skills

• In-depth knowledge of the laws in country with emphasis on contracts and business laws

• High ability to interact and manage external law firms in country well.

• High ability to work and interact well as part of a regional team of Contracts Manager or Legal Counsels

• Is a team player.

• Consistently achieves the desired operational performance goals and demands quality.

• Demonstrates professionalism and models the company’s culture in line with the core values.

• Demonstrates initiative and Passion to Excel

• Demonstrates high integrity level.

• Fluent in English

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Purpose:  

This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients.

Responsibilities:

• Drives sales of resold services such as renewals, product support etc.
• Has ability to address end customers, channel partners & vendors.
• Works with internal product sales teams to drive incremental revenue opportunities
• Meet or exceed assigned sales target.
• Performs reporting functions on an ongoing and timely basis including Quotes, Bookings and renewals.
• Meets End Users / Partners to convey the benefits of our services and the prices thereof.
• Generates documentation to ensure that the orders booked are taken up for invoicing for the services within the permitted time frames.
• Pursues discussion with the buyers for payment to be realized within the granted credit period.
• Meet or exceed assigned sales target.
• Develop and maintain a quality pipeline of services

Knowledge, Skills and Experience:

• Degree holder with minimum 1 year of inside sales or relevant experience in IT industry
• Ability to do renewal of contracts is mandatory.
• Customer-oriented with positive attitude
• Good communication & interpersonal skills
• Willingness to acquire new skills/ product knowledge
• Team player and independent worker
• IT Savvy

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

YOUR MISSION

The Executive will Drive Supply Chain Operations excellence with country warehouse operations focusing in SCM cost, Productivity KPI and Logistics efficiency and provide guidance to Country by introducing and benchmarking best practices. Lead and implement continuous process improvement.

Improve overall inventory management (inventory profile, visibility and tracking of inventory availability).

Task 1: Import and Export Management

• Monitor product import and export processes to ensure compliance with regulatory or legal requirements. Example: custom clearance procedure and custom’s clearance requirements such as application of VO, KSO, Form D/E/AI, Back to Back Form D/E, Invoice, Packing List and shipping terms and HS code declaration for SST/ duty.
• Ensure timely declaration and meet custom compliances for both import and export.
• Working closely with local custom broker and Puma compliance team to align on HS code classification and changes, and ensure system reflected latest update.
• Ensure well maintain all logistics documentation for audit purpose. Example: Puma invoices, forwarder/ 3PL/ vendor invoices. packing list, General Shipping Instruction (GSI) and SOP.
• In the event of any new contract take place, working with Puma compliance team to ensure all clauses are meeting trade compliances request and no conflict of interest with company.
• Validate and ensure all the import/ export documents cost are correct billed.
• Monitor on time freight booking from/ to forwarder until shipment arrive on time as per in-warehouse date.
• Plan consolidation based on the origin of goods to maximize the container utilization without impact product launch date.  This to ensure the country meeting the Global Container Filled Rate.
• Coordinate with 3PL to complete the inspection process pertaining export shipment.  Example: Indonesia.
• Working closely with Purchasing team for better buying trend as per in-store date.   
• Ensuring on time invoice validate, accurate and submit to account payable.
• Address recharge instruction accordingly to minimize logistic expense.
• Working closely with Global Logistics to exchange info and updates, cascade down to team on all updates.
• Resolve problems concerning all relevant logistics import and export.
• Follow up latest FTA updates and share among SEA team.

Task 2: Warehouse Operation Management

• Plan, manage and evaluate logistics inbound liaising with internal stakeholders and all aspect of 3PL.  Example: priority receiving and sharing of Key Initiative (KI) style number.
• Monitor warehouse workforce. Ensuring efficiency of 3PL and meeting daily productivity as per SLA. 
• Meet cost, productivity, accuracy and timeliness targets.  Achieve maximum of resources and avoid wastages.
• Identify savings by removing waste or unnecessary steps in the logistics process.
• Deliver solutions to warehouse problems while maintaining high levels of quality and service within budgetary requirements.
• Create policies or procedures for warehouse activities. 
• Validate discrepancy from fresh inbound and ensure necessary adjustment done in place, and PO closure.
• Drive inbound audit check to ensure tally with fresh inbound.
• Monitor and ensure GR/return scanning completed timely, clear system EDI error.

Task 3: Warehouse Inventory Management

• Ensure timely completion of Goods Receipts by monitoring the warehouse space utilize against the priority shipment receiving. 
• Ensure the integrity of inventory good receipts accurate with the help of direct reports.
• Identify and resolve any quantity discrepancies and ensure inventory and system records are match.  

Task 4: Reporting, Process Improvement and others

• Contribute to the creation and implementation of best practice logistics vision, strategy, policies, processes and procedures to aid and improve operational performance.
• Ensuring the Logistic Finance Report, monthly inbound report, discrepancy report is accurate.
• Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, freight cost, product volumes or mixes.
• To support and involve others activity when necessary.  Example: B2C campaign and stock take.  
• Responsible for the preparation of appropriate and accurate logistics reports for upper management
• Collaborate LOG report with related stakeholder for better insight on LOG status.  Example: update daily the logistic report to power BI.
• Ensure flow go smoothly, shelve down unnecessary process, move towards to lean and efficient processes.  Enforce Standard Operating Procedures and KPIs.
• Maintain metrics and analyze data to assess performance business growth and improvement.  Analyze the impact of proposed changes.
• Implement operational plans to improve and track all the work processes in compliance with organizational requirements.

YOUR TALENT

Education: Bachelor's Degree in Logistics or relevant studied.

Professional: 1-2 years relevant working experience in Logistics field.

IT Skills: Profound knowledge of Microsoft Office (Excel, Power Point, Word)

Language Skills: Good command of written and spoken English and Bahasa.

Competencies: Strong analytical thinking;  Problem-solving skills; Ability to plan ahead and deal with unexpected changes; Good time management

Functional Skills: Data analysis

Job Specification

Customer presentations and seminars/conferences

• Assist customers with understanding, selecting, and architecting appropriate network and/or security solutions.

• Develop high-level designs and architectures – create and document architectures that address client business problems that can be used to ensure a smooth transition from presales to delivery

• Create Bills of Materials that can match with solution workaround

• Ability to lead evals, demos, or proof-of-concepts for customers.

• 3 Year Experience in Networking Industry (Dell Network, HPE Aruba, Extreme Network)

• Able to effectively manage your own time and calendar.

• Able to quickly learn several products across a wide range of enterprise and data center networking technologies.

• Customer presentations and seminars/conferences

• Assist customers with understanding, selecting, and architecting appropriate network and/or security solutions.

• Develop high-level designs and architectures – create and document architectures that address client business problems that can be used to ensure a smooth transition from presales to delivery.

• Create Bills of Materials that can match with solution workaround

• Ability to lead evals, demos, or proof-of-concepts for customers

• Design and articulate the value proposition of a solution to address customer's requirement.

Responsibilities

• Heavily involved in into pre-sale project cycles.

• Proactively engages in the sales cycles.

• To assist or help qualifying a sales opportunity.

• Demonstrations of the product, both standard and tailored to suspects and prospects.

• Be able to position our products against the competition.

• Responding and produce writing to customer requirements

• Responding and produce request for Information/Proposal documents

• Meeting customers and delivering product centric presentations

• Developing Statements of Work for implementation consulting

• Works with team on the development of standards, processes and procedures related to network security, upgrade management, capacity planning, application deployment, performance monitoring/tuning, and failover and disaster recovery

• Attend to RFP/RFI/RFQ request and tender briefing or clarification. Responsible for completion of technical documents and proposal of relevant product / solutions.

• Conduct workshop, COE demo, product updates and provide coaching to partners or internal teams to enhance product knowledge.

Requirements

• 3 Year Experience in Networking & Security industries.

• Possess DDI, Firewall, EDR Endpoint Protection, Vulnerability Scanner, Public Key Infrastructure (PKI), Identity and Access Management (IAM), TLS/SSL Certificates related technical skillset and knowledge will be an advantage.

• Able to effectively manage your own time and calendar

• Able to quickly learn several products across a wide range of enterprise and data center networking technologies.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Summary:   

The Partner Success Specialist will focus on the day-to-day partner management and support activities for Autodesk Learning Partners. You will work closely with the regional Autodesk Learning - Partner Success Manager (PSM) and the Global Support Team to develop subject matter expertise on Learning Partner guidelines including complete understanding of program benefits and requirements of the Authorized Training Center Program (ATC), the Autodesk Authorized Academic Partner Program (AAP), and the Autodesk Certified Instructor (ACI) Program. This includes partner onboarding, managing partner details in database, monitor partner adherence to program requirements, provide partner training and enablement, support partners with respect to Autodesk Software Subscriptions, assist global support in communication for subscription contract, renewal communication, license access, maintenance issues and tracking support tickets.

Principal Responsibilities:

• Assist in broadcasting Autodesk communication and follow-up with partner on assigned tasks for India Region.

• Track, escalate and support costumers’ technical issues on Autodesk products and solutions worldwide

• Ensure the right levels of communication with the Autodesk partners and deliver accurate documentation as appropriate

• Ensure the integrity of the information to be made available, for the correct execution of the programs.

• Coordinate with global support team and regional PSM for Learning Partner recruitment, technical tickets & onboarding Sales Training on new product/s and/or technologies.

• Support Learning Partners with respect to Autodesk Software Subscriptions, subscription contract, renewals, license access, and maintenance issues

• Develop adequate expertise to support the Subscription license fulfillment model for Learning Partner Programs

• Works with Sales Support and Sales Operations to provide support where necessary to ensure timely logging in of orders and billing.

• Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.

• Assist PSM/BDM in new partner recruitment, enablement, and productivity objectives.

• Monitor and track progress of support/application tickets from Conversion to Closure.

• Maintain service delivery reporting, training documents and service operations

• Manage and maintenance customer database

• Report costumers’ products and services

• Adhere to Tech Data policies and compliance requirement.

• Business forecasting and business planning for product groups with PSM.

• Provision of various reports for the purpose of commercial decision making.

Knowledge and Skills:

• Basic technical skills to back the solution building skill sets of respective product / technology

• Basic experience of creating EDM / Mailers with good content (Pictorial & Catchy Words)

• Seeks to build high customers satisfaction (internal and external)

• Renewal Engine Drive with Customers

• Good levels of communication, initiative and teamwork

• Good level of use of Office tools, in particular Excel

• Good level of spoken and written English

• Ease of working in a rapidly changing context and reacting to new challenges

• Knowledge and experience in the use of databases

Experience:

• Minimum 0 to 5 years of experience in handling education services deliver or product support or Autodesk Products

• Understanding of channel business & Ecosystem is added advantage.

• Customer Service Support experience is added advantage.

• Relevant vendor/product certifications are an added value.

Education/Certification:

• University Degree or equivalent

Distinguishing Characteristics:

• Technically oriented to gain expert to master knowledge on products and solutions.

• Exhibits the ability to interface with the outside sales customer

• Excellent planning, customer relationship and partner management skills

• Demonstrates initiative and passion to excel

• Demonstrates high integrity levels

• Flexible to work in Multi-Time zones

• Open to field travel 30%

Competencies:

• Functional/Technical Skills

• Business Acumen

• Problem Solving

• Dealing with Ambiguity

• Planning

• Time Management

• Drive for Results

• Customer Focus

• Developing Direct Reports and Others

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Purpose:  

The Accounts Manager is the main interface between the Company and our partner community. The Accounts Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities:

• With assistance from the Channels Director build and execute a call plan that will ensure maximum return from the business partner community.
• Develop a solid understanding of the product range and present an informed overview.
• Up and cross sell each opportunity for maximum margin return and differentiation.
• Understand strengths and weaknesses in the product sets from a technical perspective.
• Liaise with other divisions of the Company, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for the Company’s partners.
• Keep CRM up to date to ensure you and the management team have an accurate view of your business.
• Ensure all quotations are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.
• Capture and maintain all relevant data needed to sell and renew maintenance.
• Plan, design and implement outbound campaigns as necessary to deliver on agreed margin goals
• Make outbound sales calls to business partners and prospects as per call plan.
• Identify the Company's services opportunities in conjunction with the the Company's Technical Services team.
• Ensure all quotations are built using the company quotation tool.
• Provide Sales Support Specialist with all relevant information necessary to build and configure the ‘winning’ solution.
• Achieve and maintain sales certification for relevant product groups when required
• Ensure all partner issues are resolved promptly and seek management guidance where necessary.
• Ensure all business partners are alerted of any upcoming renewals
• Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting
• Accurately forecast business with Sales Manager on a monthly basis.
• Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills and Experience:

• Minimum 4 to 6 years of experience selling IT solutions in the channel required.
• Tertiary IT degree or Diploma preferable
• Relationship Building Skills
• Communication Skills
• Self managed
• Maturity – able to work with all levels within an organization
• Strong business acumen
• Presentation Skills
• Leverage internal relationships and sell the ‘value add’
• Opportunity Closing Skills
• Technically competent

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Purpose:  

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNNEX extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.

• Development and implementation of sales enablement programs for TD SYNNEX and partners.

• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.

• Development and implementation of marketing programs to support product group objectives.

• Creation of joint initiatives with our vendor and business partners.

• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.

• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.

• Achievement of revenue plans by brand and by market segment.

• Coordinate the various functions within TD SYNNEX in order to deliver the outcomes agreed in each product plan.

• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.

• Maintenance and development of operational level vendor relationships.

• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.

• Ensuring highest and continuously improving levels of vendor and partner satisfaction.

• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.

• Maintenance of an accurate pipeline by product group.

• Measurement and maintenance of critical product group performance data in order to ensure that TD SYNNEX meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.

• Business forecasting and business planning for product groups with vendors.

• Provision of various reports for the purposes of commercial decision making.

• Be the advocate and leader for the relevant product groups in TD SYNNEX and be the advocate and leader for TD SYNNEX within the relevant vendor community.

• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.

• Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.

• Provide an appropriate example of leadership, by way of behaviors, to the wider organization.

• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution

• Minimum education level required is a Bachelor’s Degree

• Appropriate vendor product sales certifications

• Strong leadership attributes

• Self-starter

• Results focused

• Sound business acumen

• Ability to work with little direction

• Capacity to lead vertial teams

• Influence business outcomes without having direct control

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Environmental Resources Management (ERM) is a leading global provider of environmental, health, safety, risk, and social consulting services.  ERM is committed to providing a service that is consistent, professional and of the highest quality to create value for our clients.

The business of “sustainability" reflects what we do to support our clients as they strive to attain their business goals. Sustainability and business are now inextricably linked and as an expert in sustainability, we play a role in helping companies achieve their objectives with an understanding of how this impacts wider society and the environment. All staff in ERM at all levels are passionate about the environment and delivering sustainable solutions for the world’s leading organisations and this leads to a great working environment that is both challenging and rewarding.

ERM is committed to providing a service that is consistent, professional and of the highest quality to create value for our clients. Over the past five years we have worked for more than 50 percent of the Global Fortune 500 delivering innovative solutions for business and selected government clients helping them understand and manage the sustainability challenges that the world is increasingly facing.

Our EMEA region is hiring a 1st line Support Technician to meet the demand of growth within the organisation.  They will provide support to our Global workforce encompassing 40 Countries with 160 offices and over 7,500 staff members covering the entire spectrum of consulting services offered by ERM.  This role is based in ERM’s KL office.

The culture at ERM is hardworking and very team-oriented.  Most of the projects undertaken by ERM consultants are deadline driven so the Service Desk queries need to be resolved within a tight timescale and therefore, the position requires someone who is good at prioritizing, multitasking, and passionate about providing service and support. Our aim is to respond and resolve queries with a high degree of customer service as quickly as possible.

The role coordinates fulfilment of requests to maintain high levels of satisfaction with IT services. Technicians are responsible for all activities to respond to Complexity 1 requests and incidents.
Providing a single point of contact and end-to-end responsibility to ensure submitted requests have been processed via ticketing system and via Phone calls.

Providing initial triage, resolve or determine which IT resources should be engaged to fulfil them. Escalating service requests in line with established service level targets ensuring tickets are appropriately logged.

This position will utilize IT Service Management (ITSM) best practices such as ITIL to ensure new and existing services offered by IT are thoroughly understood, and operating successfully towards OLA and SLA targets 

Main Duties:

• Provide support on all Complexity 1 requests via Ticketing System and Telephone
• Manage and maintain Request lifecycle through to resolution
• Provide outstanding customer service both written and verbal
• Provide support for both Incident and Service Requests
• Create and manage user accounts
• Imaging, personalisation and support of ERM’s estate of Endpoints
• Installing, updating and supporting ERM’s suite of applications
• Create solutions in Knowledge Database to aid with faster access to knowledge and resolutions
• Providing onsite and remote support to all functions and areas of the business
• Organise a prioritise ticket backlog and new incoming requests

• Experience in building cloud data pipelines and data warehousing within a cloud data warehouse.
• Experience or Exposure in Mortgage, Financial Institution or Banking is Mandatory
• Can effectively communicate in Bahasa language.
• Proficient in ETL tools such as Azure Data Factory, Azure Databricks, DBT is required.
• Experience in reporting tools, Tableau, Power Bi
• Good to have: Understanding of statistical modelling, machine learning, or data mining, text mining concepts and a track record of solving problems with these methods.
• Conducting full lifecycle analysis to include requirements, activities and design.
• Data analysts will develop analysis and reporting capabilities.
• Interpret data, analyze results using statistical techniques and provide ongoing reports.

ERM Malaysia is looking for Interns who are inquisitive, inspired, and keen to challenge the status quo to address the sustainability challenges facing businesses around the world. If you are looking to work in a company that is leading the change, this is the right place for you!

ERM is in “the business of sustainability” – enabling global sustainability through business consulting. We offer a career path and training that supports both your technical and consulting development. Our clients operate in complex sectors such as Oil & Gas, Mining, Chemicals, Power and Technology, Manufacturing and Construction amongst many others and many faces challenging issues such as sustainability and climate change, managing environmental and social impacts, human rights and increasingly how to digitize their EHS data to drive more robust business decision making.

If you are motivated and up for the challenge, we have vacancies in our Malaysia office. Apply to us now!

An internship at ERM will provide you with:

• A company with core values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency.

• An entrepreneurial and performance driven culture; allowing you the ability to craft your future career.

• Immediate opportunities to work on large, complex, long-term projects which make impacts at the local, national and global levels.

• Engagement with a strong global technical network enabling you to work and learn alongside leading industry professionals.

• A company with a solid reputation and strong client focus, working with clients in emerging and established markets creating sustainable plans to deliver growth.

Who you are:

• An under-graduate undertaking a final year of studies in the field of Environmental Science, Environmental Engineering, Chemical Engineering, Civil Engineering, Marine Biology, Ecology, or similar (Air, Noise etc) from a reputable university

• Those seeking a 3-6 months of internship

• Exceptional verbal and written communication skills

• A proven ability to multi-task

• Exceptional organizational skills

• A “can do” attitude

• Ability to use Microsoft applications (e.g. Word, Excel, PowerPoint)

• Strong report writing skills

• Ability to take direction and to work as part of multi-disciplinary teams

• Solid oral communication skills (including the ability to deliver presentations)

• Excellent analytical and critical thinking skills

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

Job Overview

• Receiving and documenting incoming telephone calls, faxes or emails from investigative sites or other sources reporting Lifecycle Safety Data.

Responsibilities:

• Quality control.
• Medical Information Case processor responsibilities include receiving and documenting incoming calls, chats, faxes and emails from external customers such as  patients and/or healthcare providers) and responding to their inquiries about products. Summarizing these reports based on information identified as vital to the project.
• Disseminate clear, accurate information to healthcare professionals and patients based on the approved call scripts and/or other approved resources related to the use of client products.
• Creating Adverse Event and Product Quality Complaint reports requiring concise data entry covering everything from patient symptoms, admission and results – this will include medical terminology, writing narratives, generating case queries.
• Clarify, investigate and capture adverse event and product quality information.

Qualifications

• • Bachelor's degree in life sciences or related field and up to 3 years of relevant experience, inclusive of up to 1 year of Pharmacovigilance experience.
• Good knowledge of medical terminology.
• Working knowledge of applicable Safety Database and any other internal/Client applications.
• Knowledge of applicable global, regional, local clinical research regulatory requirements.
• Excellent attention to detail and accuracy.
• Good working knowledge of Microsoft Office and web-based applications.
• Strong organizational skills and time management skills.
• Strong verbal/written communication skills.
• Self-motivated and flexible.
• Ability to follow instructions/guidelines, utilize initiative and work independently.
• Ability to multi-task, meet strict deadlines, manage competing priorities and changing demands.
• Ability to delegate to less experienced team members.
• Ability to be flexible and receptive to changing process demands.
• Willingness and aptitude to learn new skills across Safety service lines.
• Ability to establish and maintain effective communication and working relationships with coworkers, managers and clients.
• Ability to work as a Team Player, contribute and work towards achieving Team goals.
• Ensure quality of deliverables according to the agreed terms.
• Demonstration of IQVIA core values while doing daily tasks
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
• Regular sitting for extended periods of time.
• May require occasional travel.
• Flexibility to operate in shifts.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Who we are:

Build your best future with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What you will do:

As a Sales Manager, you will be responsible for managing relationships with customers. Builds relationship with customers, which may be end users, to understand needs and offers solution within a standard framework or range on pricing and margin.

How you will do it:

• Develop and execute effective sales strategies to meet or exceed sales targets, starting with a primary focus on building security systems solutions.
• Build and maintain strong relationships with key clients in the Data Center industry, understanding their security needs and tailoring solutions accordingly.
• Collaborate closely with the multifunctional team to identify and qualify opportunities, and to close the sales.
• Conduct product demonstrations, technical presentations, and training sessions for clients, highlighting the benefits and features of our products and solutions.
• Stay up-to-date with industry trends, emerging technologies, and competitor offerings to provide valuable insights to clients.
• Act as a liaison between clients and our internal teams, ensuring smooth project execution and customer satisfaction.
• Prepare detailed reports, including sales forecasts, project status updates, and market intelligence.

What we look for:

• Bachelor Degree or above, preferably in Engineering, Computer Science, or other related fields. 
• Minimum 5 years working experience with a strong track record of achieving or exceeding sales targets.
• Specialization in building security systems and a deep understanding of related technologies.
• Self-motivated, hardworking and positive, hunter personality.
• Strong interpersonal, presentation and selling skills.
• Good spoken and written in English.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

#LI-LW2
#LI-Onsite