Total 105,428 Customer Service job vacancies

Responsibilities 

• To promote the TLV range of products to end-users (direct sales) 
• To service and support the distributors 
• To provide technical support
• To perform steam trap plant surveys 

Candidate Requirements 

• Diploma/Degree in Mechanical Engineering 
•  Male Chinese 
• Working experience : 2 years in industrial sales or Fresh graduates are encouraged to apply.
• Possess own transport and willing to travel. 
• Good communications and interpersonal skills

Perks & Benefits

•  Basic salary + an attractive commission scheme 
• Fixed transport allowance (including petrol and maintenance) 
•  Parking and Tolls claimable 
•  Notebook provided. 
• Training opportunities in Singapore and Japan 
• Performance related bonuses 
• Medical &P.A. 
• Hospitalization (upon confirmation) 
•  5 days work in a week 

Job Responsibilites:

• Accountable for the development and maintenance of credit policies, procedures, and guidelines to meet portfolio goals, credit line management and the execution of routines to monitor a full spectrum of process and performance MIS.
• Manage overall portfolio asset quality for entire credit spectrum across multiple products to be consistent with financial objectives.
• Monitoring of credit initiatives, maintaining data infrastructure to support initiatives, and reporting performance results / opportunities to Management on periodic basis.
• Able to analyze data trends via in-depth data analytics and provide observation / findings for policy revision.

Job Requirements: 

• Minimum 8 years experience with credit policy development and analytics from banking / financial institutions, preferably with experience in maintaining Decision Engines is an added advantage.
• Strong in business and credit risk analytical skills.
• Ability to manage multiple priorities and dealing effectively with demanding business partners.
• Good written and verbal communication skills.
• Good and balanced business acumen.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Proficiency in data analysis and business management software.
• Excellent Leadership characteristic and interpersonal skills
• Exceptional analytical and problem-solving abilities.
• Ability to collaborate with a variety of stakeholders.

Perks & Benefits

• Central location
• Casual dress code
• Medical insurance
• Personal leave

Job Highlights:

• Career Advancement + Training Provided
• Work-Life Balance working environment.
• Competitive Salary + Productivity Bonus

Company Overview:

We are a well-established and dynamic Mortgage Administration Company working in tandem with Lenders and Managers in Australia that offer a diverse product suite including residential and commercial loans to the overseas markets.

About the Role:

• This role provides on the job training for Australian lending policies.
• It's a great opportunity to work closely with Malaysian co-workers and overseas counterparts so that clients and referral parties understand the difference between Southeast Asia finance and banking vs Australian lending programs.

Job Description:

• Deal directly with customers via telephone or electronically.
• Inbound and outbound collection/arrears call and emails.
• Negotiating and monitoring payment plans
• Analysing client’s accounts to negotiate payment of outstanding debts.
• Customer information within Lender portal or computer systems
• Provide regular reports on progress of work for management.
• Customer retention by offering custom solutions and negotiate a positive outcome for the customer and the Lender.
• Effective management of a dynamic and complex caseload in accordance with internal teams.

Job requirements:

• Experience in residential mortgage Lending.
• Experience in customer service support functions.
• Written and communication skills in Mandarin language to deal with clientele due to our expanding Chinese market.
• Positive attitude, with the ability to respond well within fast paced environment.
• Exceptional customer service and dispute resolution skills in inbound and outbound call management
• Excellent influencing and relationship management skills. 
• Able to work autonomously and in a group setting.
• Self-motivated, goal-driven

Qualification

Diploma, Advanced/Higher/Graduate Diploma, bachelor’s degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 years

Specific Location

Mid-Valley, Bangsar

Perks & Benefits

• 7.5 working hours/day, Mondays - Fridays

   

• WFH Policy applicable

Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

Job Responsibilities:

• To achieve the monthly and yearly sales target as assigned by the management.
• To execute marketing activities as directed by CSU Unit Head/ management.
• To ensure all applications or enquiries are attended in a timely manner and to provide excellent customer service at all times.
• To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.
   

Job Requirements: 

• Bachelor's Degree in Business Administration or any related discipline.
• Experience in Customer Service/ Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
• Computer literate and proficient in Microsoft Office.
• Fluent in conversing in both English and Bahasa Melayu.
• Able to start immediately is an added advantage.
• 6-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
• A strong team player with good etiquette.

• Personal leave
• Personal development opportunities

工作亮點：

• 提供職業發展+培訓
• 工作與生活平衡的工作環境。
• 有競爭力的薪資+生產力獎金

公司簡介：

我們是一家成熟且充滿活力的抵押管理公司，與澳洲的貸款人和管理人合作，向海外市場提供多樣化的產品組合，包括住宅和商業貸款。

關於角色：

• 該職位提供澳洲貸款政策的在職培訓。
• 這是與馬來西亞同事和海外同行密切合作的絕佳機會，以便客戶和推薦方了解東南亞金融和銀行與澳洲貸款計劃之間的差異。

職位描述：

• 透過電話或電子方式直接與客戶打交道。
• 入站和出站催收/欠費電話和電子郵件。
• 談判和監控付款計劃
• 分析客戶的帳戶以協商未償債務的支付。
• 貸方入口網站或電腦系統中的客戶訊息
• 定期向管理層報告工作進度。
• 透過提供客製化解決方案來保留客戶，並為客戶和貸款人協商積極的結果。
• 根據內部團隊的要求，有效管理動態且複雜的案件量。

工作要求：

• 擁有住宅抵押貸款經驗。
• 具有客戶服務支援職能的經驗。
• 由於我們不斷擴大的中國市場，需要具備普通話的書面和溝通能力，能夠與客戶打交道。
• 積極的態度，能夠在快節奏的環境中做出良好的反應。
• 在呼入和呼出呼叫管理方面具有出色的客戶服務和爭議解決能力
• 優秀的影響力和關係管理能力。
• 能夠在團隊環境中獨立工作。
• 自我激勵、目標驅動

資質

文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業學位

多年經驗

3年

具體位置

谷中城, 孟沙

津貼和福利

• 7.5 工作小時/天，週一至週五

   

• 適用在家工作政策

Job Description:

To sell/promote Credit Cards & Aeon Member Plus Card product.
To ensure all applications are in proper order prior to submission for approval.
To create an opportunities and strategy to develop new sales and consistently increase individual or team achievements.
To ensure high standard of customer service in line with the quality and standards set by the company.
To have the best practice in all related compliance and regulatory requirements (Do’s and Don’ts).
To deliver high customer-oriented service level.
 
Requirements:

Passionate and self-driven.
Minimum SPM with 2 years sales experience.
Fresh graduates are welcome to apply.
Working experience in financial industry will be an advantage.
Strong selling and negotiation skills.
Have own transportation.
Applicants should be Malaysian citizens or hold relevant residence status.
Able to work on shift, public holiday and on weekends.
Willing to travel and work independently under pressure.

> Attractive Incentive
> Annual Leave
> Medical insurance
> Personal development opportunities

Position Purpose 

The Senior Business Support Executive plays a pivotal role in strengthening our support functions to better assist our Sales, Client Management, and Marketing teams. This position is responsible for providing strategic support, managing administrative tasks, and optimizing processes to enhance overall efficiency and effectiveness. By ensuring seamless coordination and communication, the Senior Business Support Executive enables our teams to focus on driving business growth and delivering exceptional service to our clients.

Major Tasks & Responsibilities : 

• Provide comprehensive administrative support to the Sales, Client Management, and Marketing teams, including A&P claims management, A&P recovery arrangements, and correspondence.
• Monitor accounts receivable (AR) collections and follow up with clients to ensure
  timely payment.
• Resolve customer payment issues and discrepancies in a prompt and professional manner.
• Coordinate and facilitate communication between internal departments and external stakeholders.
• Manage documentation, files, and records to ensure accessibility and organization.
• Support the development and implementation of strategic initiatives to improve
  business support processes.
• Assist in project management activities, including tracking progress, monitoring
  deadlines, and reporting.
• Collaborate with cross-functional teams to address support needs and optimize
  workflows.
• Stay updated on industry trends and best practices to continuously improve support services.
• Mentor and guide junior support staff to ensure a high level of performance and
  productivity.

Work Relations 

The Senior Business Support Executive will work closely with the following teams and individuals :

• Sales, Client Management, and Marketing teams to understand support needs and provide assistance.
• The Management to align support initiatives with overall organizational goals.
• Cross-functional teams to collaborate on projects and initiatives.
• External stakeholders, including clients, vendors, and partners, to facilitate
  communication and coordination.

Qualifications : 

• Bachelor & degree in Business Administration, Management, or related field, or
  equivalent work experience.
• Proven experience in a similar role, preferably in the FMCG industry.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent communication and interpersonal abilities, with the capacity to build
  relationships at all levels.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to work independently, prioritize tasks, and meet deadlines effectively.
• Experience in project management and process optimization is desirable.
• A proactive and adaptable mindset with a commitment to continuous improvement.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

• To provide advice, counsel and resolution on a broad range of employee’s issues, related policy integration and interpretation, work conditions and Labour Law compliance.
• To manage disciplinary issues and recommend appropriate disciplinary action including conducting domestic inquiry, draft show cause letter, and other related disciplinary letters/actions.
• To support resolution of employee relations issues and conducts investigation as necessary, not limiting to conduct a preliminary investigation, schedule the event, identify witnesses, collate information/data, identify panel members, prepare exhibits etc.
• To always keep abreast with the latest changes to Labour Law legislation by authorities as well as latest judicial precedents on IR dispute.
• Responsible for developing a clear framework for industrial relation policies and guidelines for the fair and effective management of employees.
• To maintain and constantly review the effectiveness of all relevant policies and procedures to ensure that they support delivery of quality.
• Responsible to manage Performance Improvement Plan (PIP), it’s policy and procedure.

Job Requirement : 

• Minimum 1 to 2 years in a similar capacity with specialization in IR matters.
• Tertiary education with HR background, law background will be an advantage.
• Have the basic knowledge of Employment Act 1955, Industrial Relations Act 1967.
• Experienced in conducting domestic inquiry and report writing, attending cases at court level is an added advantage.
• Good interpersonal skills, tactful with excellent interpersonal and communication skills, can handle multitasks and analyse beyond prima facie on issues.
• Proactive and detailed.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

Pacific Senior Living (PSL) is part of the global Columbia Pacific Management Group, headquartered in Seattle, USA, managing numerous modern healthcare and senior living facilities across the world, designed for holistic well-being and rejuvenation with our proven expertise and quality of service. Accommodation, transportation and staff meals provided to successful candidates.

Responsibilities:

The Wellness Associate serves as a frontline employee of the organization and delivers the highest level of care to all residents and guests of PSL.  Assist Senior Wellness Associates and Health & Wellness Manager in carrying out various care-related tasks, reasonably assigned, as well as promote safety and wellbeing of Residents, Guests and other Employees of the Organization.

● Assists residents with activities of daily living, such as bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan

● Allows and encourages residents to do as much of their care as possible while assisting

● Serves meals to residents in the dining room or room and may assist in preparing meals following pre-planned menus

● Ensure residents eat a proper diet and take adequate fluids while respecting the resident’s right to free choice. Record and report changes in resident eating habits to the supervisor

● Initiates and participates in leisure activities provided for residents as described in the activity calendar and encourages residents to socialize and participate in planned activities or programs to develop friendships with other residents

● Maintains residents’ records daily promptly and by company policy and procedures, documents medication distribution where applicable, leisure activities, incidents, and observations; reports any changes in resident’s physical condition and/or behaviour, and visitors, observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor

● Assists residents with medication as defined in medication procedure, assists or supervises residents who self-administer the medication, follow physician orders and state laws to administer medications to residents who cannot self-administer their medications exhibits an understanding of and follows medication policies and procedures

● Maintains a clean, safe, and orderly environment for the residents, performs general housekeeping, and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen and other areas

● Follows proper procedures in emergencies and responds promptly and positively to resident requests for assistance

● Knows the location of each resident, ensures they sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident

● Encourages teamwork through cooperative interactions with co-workers

Requirements:

● Malaysian Citizens or Permanent Residents only

● Experience preferred, but Fresh Graduates may apply as training will be provided

● Pleasant personality and helpful attitude

● Willing to work in Klang, Selangor

Perks & Benefits

• Employee equity
• Medical insurance

Company Overview:
Join our vibrant team at Yee Fong Marine S/B, a leading provider of marine repair and equipment supply in Malaysia. We are committed to delivering high-quality products/services and exceptional customer service. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dedicated individuals to join us.

Position Overview:
We are currently looking for a skilled Mechanical Service Technician to join our team in Johor Bahru. The ideal candidate will be responsible for servicing, maintaining, and repairing pumps, air compressors, winches, and related equipment. This role offers an exciting opportunity for individuals with a passion for mechanical engineering and hands-on experience in industrial maintenance.

Key Responsibilities:

• ⁠Perform maintenance, troubleshooting, and repairs on pumps, air compressors, winches, and associated mechanical systems.
• ⁠⁠Conduct preventive maintenance inspections to ensure equipment reliability and performance.
• ⁠Diagnose mechanical issues, identify root causes, and implement effective solutions.
• ⁠Collaborate with the service team to schedule and prioritize service assignments.
• Adhere to safety protocols and procedures to ensure a safe working environment.
• Document service activities, including maintenance reports, parts usage, and work performed.
• Provide technical support and guidance to customers on equipment operation and maintenance practices.

Qualifications:

• Diploma in Mechanical Engineering or related field.
• Marine Engineer welcome to apply
• ⁠2 years of hands-on experience in mechanical maintenance, preferably in servicing pumps, air compressors, or winches.
• ⁠Strong mechanical aptitude and troubleshooting skills.
• ⁠Ability to interpret technical manuals, drawings, and schematics.
• Excellent communication and interpersonal skills.
• ⁠Valid driver's license and willingness to travel to customer sites as needed.
• ⁠Commitment to safety and adherence to safety regulations.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities

Contact candidate to arrange interview session
Creating and distributing documents
Providing customer service to organization employees
Assisting with day to day operations of the HR functions and duties
Providing clerical and administrative support to Human Resources executives
Compiling and updating employee records (hard and soft copies)
 

Perks & Benefits

Nearby public transport
Central location
Casual dress code
Free snacks / Happy hours
Regular team activities

Pacific Senior Living (PSL) is part of the global Columbia Pacific Management Group, headquartered in Seattle, USA, managing numerous modern healthcare and senior living facilities across the world, designed for holistic well-being and rejuvenation with our proven expertise and quality of service. Accommodation, transportation and staff meals provided to successful candidates.

Responsibilities:

The Wellness Associate serves as a frontline employee of the organization and delivers the highest level of care to all residents and guests of PSL.  Assist Senior Wellness Associates and Health & Wellness Manager in carrying out various care-related tasks, reasonably assigned, as well as promote safety and wellbeing of Residents, Guests and other Employees of the Organization.

● Assists residents with activities of daily living, such as bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan

● Allows and encourages residents to do as much of their care as possible while assisting

● Serves meals to residents in the dining room or room and may assist in preparing meals following pre-planned menus

● Ensure residents eat a proper diet and take adequate fluids while respecting the resident’s right to free choice. Record and report changes in resident eating habits to the supervisor

● Initiates and participates in leisure activities provided for residents as described in the activity calendar and encourages residents to socialize and participate in planned activities or programs to develop friendships with other residents

● Maintains residents’ records daily promptly and by company policy and procedures, documents medication distribution where applicable, leisure activities, incidents, and observations; reports any changes in resident’s physical condition and/or behaviour, and visitors, observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor

● Assists residents with medication as defined in medication procedure, assists or supervises residents who self-administer the medication, follow physician orders and state laws to administer medications to residents who cannot self-administer their medications exhibits an understanding of and follows medication policies and procedures

● Maintains a clean, safe, and orderly environment for the residents, performs general housekeeping, and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen and other areas

● Follows proper procedures in emergencies and responds promptly and positively to resident requests for assistance

● Knows the location of each resident, ensures they sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident

● Encourages teamwork through cooperative interactions with co-workers

Requirements:

● Malaysian Citizens or Permanent Residents only

● Experience preferred, but Fresh Graduates may apply as training will be provided

● Pleasant personality and helpful attitude

● Willing to work in Klang, Selangor

Perks & Benefits

• Employee equity
• Medical insurance

工作内容

1. 负责客户订单相关事宜
2. 维持良好的客户关係
3. ⁠负责处理客户债务对接

工作要求

• 较强的沟通协调能力
• 有一定的抗压能力
• 具有一定的销售经验与技巧
• 精通马来语、英语和华语的听、说、读、写

津貼和福利

• 彈性工作時間（面議）
• 事假
• 開放文化
• 個人發展機會

Pacific Senior Living (PSL) is part of the global Columbia Pacific Management Group, headquartered in Seattle, USA, managing numerous modern healthcare and senior living facilities across the world, designed for holistic well-being and rejuvenation with our proven expertise and quality of service. Accommodation, transportation and staff meals provided to successful candidates.

Responsibilities:

The Wellness Associate serves as a frontline employee of the organization and delivers the highest level of care to all residents and guests of PSL.  Assist Senior Wellness Associates and Health & Wellness Manager in carrying out various care-related tasks, reasonably assigned, as well as promote safety and wellbeing of Residents, Guests and other Employees of the Organization.

● Assists residents with activities of daily living, such as bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan

● Allows and encourages residents to do as much of their care as possible while assisting

● Serves meals to residents in the dining room or room and may assist in preparing meals following pre-planned menus

● Ensure residents eat a proper diet and take adequate fluids while respecting the resident’s right to free choice. Record and report changes in resident eating habits to the supervisor

● Initiates and participates in leisure activities provided for residents as described in the activity calendar and encourages residents to socialize and participate in planned activities or programs to develop friendships with other residents

● Maintains residents’ records daily promptly and by company policy and procedures, documents medication distribution where applicable, leisure activities, incidents, and observations; reports any changes in resident’s physical condition and/or behaviour, and visitors, observes and reports the health and emotional condition of each resident, and promptly reports all changes to the supervisor

● Assists residents with medication as defined in medication procedure, assists or supervises residents who self-administer the medication, follow physician orders and state laws to administer medications to residents who cannot self-administer their medications exhibits an understanding of and follows medication policies and procedures

● Maintains a clean, safe, and orderly environment for the residents, performs general housekeeping, and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen and other areas

● Follows proper procedures in emergencies and responds promptly and positively to resident requests for assistance

● Knows the location of each resident, ensures they sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident

● Encourages teamwork through cooperative interactions with co-workers

Requirements:

● Malaysian Citizens or Permanent Residents only

● Experience preferred, but Fresh Graduates may apply as training will be provided

● Pleasant personality and helpful attitude

● Willing to work in Klang, Selangor

Perks & Benefits

• Employee equity
• Medical insurance